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TERMS & CONDITIONS
General
* Deliveries should be made 60-90 minutes
prior to viewing/guests arriving, We are happy to advise
* We endeavour to make all deliveries on
time. However, we do not accept responsibility, nor will we pay any
compensation, for lateness due to circumstances beyond our control.
*Sculptures and luges generally
weigh approximately 15 stone (135kg) unless otherwise stated. They must
therefore be placed on a sturdy four legged table.
DO NOT USE FOLDING OR TRELLIS TABLE OR TABLES WITH ONE
CENTRAL SUPPORTING LEG AS THIS IS VERY DANGEROUS.
24 Hour Ice, or it's agents cannot accept liability for any injury arising
from the misuse of sculptures or luges once delivery has been accepted and
signed for.
* It is the responsibility of the customer
to ensure that a container is made available for the collection of melting
ice from the drain tray and to dispose of the sculpture or luge at the end
of the event unless otherwise agreed.
* Any
problems relating to a sculpture or luge must be reported within 3 hours
of delivery. We cannot accept complaints after that time
* Sculptures and luges should not be set up
in direct sunlight as this can cause cracking
* Cancellation charges apply.
* Sculptures and luges should be dismantled
no more than 7 hours after set up.
Luge Information
* Luges are designed to be used with
alcohol. This ensures that the channel does not freeze. They can be
adapted for use with soft drinks. Please advise at time of order.
* Before use the wire insert in the channel
must be removed
* The luge must never be used straight from
the freezer. It should be left for approximately 60-90 minutes to avoid
cracking
* Due to the varying nature of designs the
drink run may either a surface or internal channel
* Luges are designed to be used as “free
pour”
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